Privacy Policy

We take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws and regulations.

Effective Date: January 15, 2025

About This Policy

ravilonestox operates as a finances platform that presents analysis results to help Australian businesses and individuals make informed financial decisions. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at ravilonestox.com or use our services.

We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme. This policy applies to all personal information we collect about you, whether you're a website visitor, client, or business partner.

Information We Collect

We collect various types of information to provide and improve our financial analysis services. The information we collect includes both personal information that can identify you and non-personal information about how you use our platform.

Personal Information

Name, email address, phone number, business details, and contact information you provide when registering for our services or contacting us directly.

Financial Data

Business financial information, transaction data, and analysis parameters you submit to receive our financial analysis services.

Technical Information

IP address, browser type, device information, cookies, and usage patterns when you visit our website or use our platform.

Communication Records

Records of your communications with us, including emails, phone calls, and support requests to help improve our service quality.

How We Use Your Information

We use your personal information for specific, legitimate purposes related to providing our financial analysis services and maintaining our business relationship with you.

To provide financial analysis services and generate reports based on your submitted data
To communicate with you about our services, updates, and respond to your inquiries
To improve our platform functionality and develop new features that better serve your needs
To ensure the security and integrity of our systems and protect against fraud
To comply with legal obligations under Australian financial services regulations
To send you relevant information about financial trends and analysis insights with your consent

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances as outlined below, always in accordance with Australian privacy laws.

	We only share your personal information when necessary to provide our services, comply with legal requirements, or protect our legitimate business interests, and always with appropriate safeguards in place.
	

With trusted service providers who assist us in operating our platform and delivering services to you
When required by law, court order, or government investigation
To protect our rights, property, or safety, or that of our users or the public
In connection with a business merger, acquisition, or sale of assets, with prior notice to affected users

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We are committed to helping you exercise these rights promptly and effectively.

Access Your Information

Request a copy of the personal information we hold about you and understand how we use it.

Correct Your Information

Request corrections to any inaccurate or incomplete personal information we have on file.

Delete Your Information

Request deletion of your personal information, subject to certain legal and business requirements.

Restrict Processing

Request that we limit how we use your personal information in certain circumstances.

Data Portability

Request your personal information in a structured, machine-readable format for transfer to another service.

Withdraw Consent

Withdraw your consent for marketing communications or other consent-based processing activities.

Data Security and Storage

We implement robust security measures to protect your personal information from unauthorized access, use, modification, or disclosure. Our security practices include both technical and organizational measures designed to safeguard your data.

Encrypted data transmission and storage using industry-standard protocols
Regular security audits and vulnerability assessments of our systems
Access controls and authentication requirements for staff handling personal data
Secure data centers located within Australia with physical and digital security measures
Regular staff training on privacy and data security best practices
Incident response procedures in case of any security breaches

Data Retention and Disposal

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and meet our legitimate business needs.

Generally, we retain client financial data for a period of seven years in accordance with Australian business record-keeping requirements. Website usage data and technical information are typically retained for shorter periods unless required for security or legal purposes. When we no longer need your personal information, we securely delete or anonymize it using approved disposal methods.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie settings through your browser preferences.

We use essential cookies for website functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings. We do not use advertising cookies or share cookie data with third-party advertisers without your explicit consent.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through email or by posting a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Effective Date" at the top of this policy indicates when it was last updated.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

ravilonestox Privacy Team
140 Corcoran St, Currajong QLD 4812, Australia
Phone: +61413207345
Email: info@ravilonestox.com

We aim to respond to all privacy inquiries within 30 days. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).